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Terms & Conditions

Effective date: September 15, 2026  ·  Last updated: September 15, 2026

Please read these Terms carefully before using CullyAI. By creating an account or using the service, you agree to be bound by these Terms.

1. Who We Are

CullyAI is an AI-powered market intelligence assistant for commodity traders and agricultural professionals, operated by Cultioo ("we", "us", or "our").

Email: legal@cultioo.com
Website: https://cullyai.cultioo.com

2. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use CullyAI. By using the service you represent that you meet this requirement. CullyAI is intended for professional and informational use in connection with commodity markets and agricultural trading.

3. Account Registration

You may register using your email address (passwordless, via a one-time code) or via Google Sign-In. You are responsible for keeping your account credentials and session tokens secure. You agree to provide accurate information and may not create multiple accounts to circumvent usage limits.

4. Subscription Plans and Billing

4.1 Plans

PlanPriceLimits
Free$0 / month20 messages per day
Pro$14.99 / month150 messages per 3 h · 1,000 per 7 days
Ultra$34.99 / month300 messages per 3 h · 2,000 per 7 days

4.2 Billing

Paid plans are billed monthly through Stripe. By subscribing, you authorise Stripe to charge your payment method on a recurring basis. All prices are in USD.

4.3 Cancellation

You may cancel at any time through the billing section of the app. Cancellation takes effect immediately and your account is downgraded to Free. We do not offer prorated refunds for the remaining billing period except where required by applicable law.

4.4 Refunds

All purchases are final unless required otherwise by law. Contact us at legal@cultioo.com within 14 days of a charge if you believe you have been charged in error.

4.5 Price Changes

We will give at least 30 days' advance notice of any price increase. Continued subscription after the effective date constitutes acceptance of the new price.

5. Acceptable Use

You agree to use CullyAI only for lawful purposes. You must not:

  • Produce or act on content constituting regulated financial advice without appropriate licences.
  • Circumvent usage limits, rate limits, or access controls.
  • Reverse engineer, decompile, or extract the underlying AI models or proprietary market data.
  • Use automated scripts or crawlers except via the official API (Pro/Ultra subscribers only).
  • Upload malware, harmful code, or content that is illegal, fraudulent, or infringes third-party rights.
  • Share your account credentials or API keys with unauthorised third parties.
  • Overburden or impair CullyAI's infrastructure.

6. No Financial Advice

CullyAI is an informational tool, not a financial adviser.

All content generated by CullyAI — including market analysis, basis data, futures prices, WASDE summaries, COT positioning data, trade recommendations, charts, and export documents — is provided for informational and educational purposes only. It does not constitute investment advice, financial advice, trading advice, or legal or tax advice.

You are solely responsible for any trading decisions you make. Commodity and futures trading involves substantial risk of loss and is not appropriate for all investors. Past results and AI-generated analysis are not indicative of future performance. Always consult a licensed financial professional before making significant trading or investment decisions.

We expressly disclaim any liability for losses incurred as a result of reliance on content generated by CullyAI.

7. AI Limitations

You acknowledge that:

  • AI-generated responses may contain errors, inaccuracies, or hallucinations.
  • Market data may be delayed, incomplete, or contain errors.
  • AI responses are not a substitute for independent research or professional judgment.
  • You should verify all important figures before relying on them.

8. Intellectual Property

CullyAI, including its source code, design, brand, logo, and proprietary data integrations, is owned by Cultioo. You are granted a limited, non-exclusive, non-transferable licence to use the service for your personal or internal business purposes.

You retain ownership of the conversations and files you submit. By submitting content, you grant us a limited licence to process it solely for the purpose of providing the service.

9. Privacy

Your use of CullyAI is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. Third-Party Services

CullyAI integrates Stripe, Anthropic, Google, and Mailgun. Your use of these services through CullyAI is subject to their respective terms. We are not responsible for the conduct or availability of third-party services.

11. Availability and Modifications

We aim to provide CullyAI continuously but do not guarantee uninterrupted availability. We may perform maintenance, modify features, or change plans with reasonable notice. We may suspend accounts that violate these Terms.

12. Termination

You may delete your account at any time via Settings → Delete Account. We may suspend or terminate your account for breach of these Terms. Sections 6, 7, 8, 13, and 14 survive termination.

13. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CULLYAI IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CULTIOO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING TRADING LOSSES OR LOST PROFITS. OUR TOTAL LIABILITY TO YOU SHALL NOT EXCEED THE AMOUNTS YOU PAID TO US IN THE 3 MONTHS PRECEDING THE CLAIM (OR $50 FOR FREE PLAN USERS).

15. Indemnification

You agree to indemnify and hold harmless Cultioo and its officers, directors, and employees from claims arising out of your use of CullyAI, violation of these Terms, or trading decisions made in reliance on CullyAI-generated content.

16. Governing Law and Disputes

These Terms are governed by the laws of the State of Delaware, United States. Disputes shall be resolved by binding arbitration under AAA rules, conducted in English. You waive any right to participate in a class action.

Before initiating any formal proceeding, contact us at legal@cultioo.com and give us 30 days to resolve the dispute informally.

17. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by updating the "Last updated" date and, where appropriate, by email. Continued use after the effective date constitutes acceptance.

18. Contact

Cultioo
Email: legal@cultioo.com
Website: https://cullyai.cultioo.com

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